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        <title>InDebted Internal Docs Blog</title>
        <link>https://events.indebted.co/blog</link>
        <description>InDebted Internal Docs Blog</description>
        <lastBuildDate>Fri, 24 Jul 2026 00:00:00 GMT</lastBuildDate>
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            <title><![CDATA[🚢 ✅ Pre-Charge-Off End-to-End Testing: Transaction Processing Validated]]></title>
            <link>https://events.indebted.co/blog/2026/07/24/pre-charge-off-end-to-end-testing-transaction-processing-validated</link>
            <guid>https://events.indebted.co/blog/2026/07/24/pre-charge-off-end-to-end-testing-transaction-processing-validated</guid>
            <pubDate>Fri, 24 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[https://linear.app/indebted/project/pre-charge-off-end-to-end-testing-ce5e092a3dbd]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>pre-charge-off</category>
            <category>testing</category>
            <category>payments</category>
        </item>
        <item>
            <title><![CDATA[🚢 Promise to Pay: now live for all clients, all regions]]></title>
            <link>https://events.indebted.co/blog/2026/07/23/promise-to-pay-now-live-for-all-clients-all-regions</link>
            <guid>https://events.indebted.co/blog/2026/07/23/promise-to-pay-now-live-for-all-clients-all-regions</guid>
            <pubDate>Thu, 23 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[What it is]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>payments</category>
            <category>portal</category>
            <category>rollout</category>
        </item>
        <item>
            <title><![CDATA[🚢 ✅ Pre-Charge-Off End-to-End Testing: Account Ingestion Validated]]></title>
            <link>https://events.indebted.co/blog/2026/07/22/pre-charge-off-end-to-end-testing-account-ingestion-validated</link>
            <guid>https://events.indebted.co/blog/2026/07/22/pre-charge-off-end-to-end-testing-account-ingestion-validated</guid>
            <pubDate>Wed, 22 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Project//linear.app/indebted/project/pre-charge-off-end-to-end-testing-ce5e092a3dbd]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>pre-charge-off</category>
            <category>testing</category>
            <category>collect</category>
        </item>
        <item>
            <title><![CDATA[Case to Jira replication: AI-created cases open their own tickets]]></title>
            <link>https://events.indebted.co/blog/2026/07/20/case-to-jira-replication-ai-created-cases-open-their-own-tickets</link>
            <guid>https://events.indebted.co/blog/2026/07/20/case-to-jira-replication-ai-created-cases-open-their-own-tickets</guid>
            <pubDate>Mon, 20 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[What it is]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>ai</category>
            <category>case-management</category>
            <category>disputes</category>
        </item>
        <item>
            <title><![CDATA[🚢 ✨ Digital Consent Capture: Agents Now Choose the eSign Recipient]]></title>
            <link>https://events.indebted.co/blog/2026/07/17/digital-consent-capture-agents-now-choose-the-esign-recipient</link>
            <guid>https://events.indebted.co/blog/2026/07/17/digital-consent-capture-agents-now-choose-the-esign-recipient</guid>
            <pubDate>Fri, 17 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[What it is]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>rocket</category>
            <category>consent</category>
            <category>email</category>
        </item>
        <item>
            <title><![CDATA[🚢 📱 Pre-Charge-Off Collection SMS: Template Tagging and Routing]]></title>
            <link>https://events.indebted.co/blog/2026/07/17/pre-charge-off-collection-sms-template-tagging-and-routing</link>
            <guid>https://events.indebted.co/blog/2026/07/17/pre-charge-off-collection-sms-template-tagging-and-routing</guid>
            <pubDate>Fri, 17 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Collect now supports pre-charge-off collection SMS, the second increment of pre-charge-off communications following last week's email release.]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>pre-charge-off</category>
            <category>sms</category>
            <category>fuel</category>
        </item>
        <item>
            <title><![CDATA[🚢 🏁 Pre-Charge-Off Support on Collect: Build Complete 🚀🎉🎊🥂]]></title>
            <link>https://events.indebted.co/blog/2026/07/17/pre-charge-off-support-on-collect-build-complete</link>
            <guid>https://events.indebted.co/blog/2026/07/17/pre-charge-off-support-on-collect-build-complete</guid>
            <pubDate>Fri, 17 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[What it is]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>pre-charge-off</category>
            <category>collect</category>
            <category>migration</category>
        </item>
        <item>
            <title><![CDATA[🚢 📊 Pre-Charge-Off: Reports]]></title>
            <link>https://events.indebted.co/blog/2026/07/16/pre-charge-off-reports</link>
            <guid>https://events.indebted.co/blog/2026/07/16/pre-charge-off-reports</guid>
            <pubDate>Thu, 16 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[What it is]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>pre-charge-off</category>
            <category>reporting</category>
            <category>collect</category>
        </item>
        <item>
            <title><![CDATA[🚢 Promise to Pay: live in prod, expanding the rollout]]></title>
            <link>https://events.indebted.co/blog/2026/07/13/promise-to-pay-live-in-prod-expanding-the-rollout</link>
            <guid>https://events.indebted.co/blog/2026/07/13/promise-to-pay-live-in-prod-expanding-the-rollout</guid>
            <pubDate>Mon, 13 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[What it is]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>payments</category>
            <category>portal</category>
            <category>rollout</category>
        </item>
        <item>
            <title><![CDATA[🚢 🚀 Payment Attribution: Agent attribution is now live in Rocket]]></title>
            <link>https://events.indebted.co/blog/2026/07/10/payment-attribution-agent-attribution-is-now-live-in-rocket</link>
            <guid>https://events.indebted.co/blog/2026/07/10/payment-attribution-agent-attribution-is-now-live-in-rocket</guid>
            <pubDate>Fri, 10 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[What it is]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>payments</category>
            <category>rocket</category>
            <category>payment-portal</category>
        </item>
        <item>
            <title><![CDATA[🚢 ✉️ Pre-Charge-Off Collection Emails: Template Tagging, Routing, and Correct Amounts]]></title>
            <link>https://events.indebted.co/blog/2026/07/10/pre-charge-off-collection-emails-template-tagging-routing-and-correct-amounts</link>
            <guid>https://events.indebted.co/blog/2026/07/10/pre-charge-off-collection-emails-template-tagging-routing-and-correct-amounts</guid>
            <pubDate>Fri, 10 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[What it is]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>pre-charge-off</category>
            <category>email</category>
            <category>fuel</category>
            <category>collect</category>
        </item>
        <item>
            <title><![CDATA[🚢 🏗️ Pre-Charge-Off: Transactions]]></title>
            <link>https://events.indebted.co/blog/2026/07/10/pre-charge-off-transactions</link>
            <guid>https://events.indebted.co/blog/2026/07/10/pre-charge-off-transactions</guid>
            <pubDate>Fri, 10 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[What it is]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>pre-charge-off</category>
            <category>collect</category>
            <category>payments</category>
        </item>
        <item>
            <title><![CDATA[🚢 🎯 Payment Attribution: Track where customers come from]]></title>
            <link>https://events.indebted.co/blog/2026/07/08/payment-attribution-track-where-customers-come-from</link>
            <guid>https://events.indebted.co/blog/2026/07/08/payment-attribution-track-where-customers-come-from</guid>
            <pubDate>Wed, 08 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[What it is]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>payments</category>
            <category>payment-portal</category>
            <category>rocket</category>
        </item>
        <item>
            <title><![CDATA[🚢 🏗️ Pre-Charge-Off: Email NOAs]]></title>
            <link>https://events.indebted.co/blog/2026/07/06/pre-charge-off-email-noas</link>
            <guid>https://events.indebted.co/blog/2026/07/06/pre-charge-off-email-noas</guid>
            <pubDate>Mon, 06 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[📎 https://linear.app/indebted/project/pre-charge-off-email-noas-54aa866c75e9]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>pre-charge-off</category>
            <category>email</category>
            <category>noa</category>
            <category>collect</category>
        </item>
        <item>
            <title><![CDATA[🚢 🧹 Nuvei payment provider fully decommissioned]]></title>
            <link>https://events.indebted.co/blog/2026/07/03/nuvei-payment-provider-fully-decommissioned</link>
            <guid>https://events.indebted.co/blog/2026/07/03/nuvei-payment-provider-fully-decommissioned</guid>
            <pubDate>Fri, 03 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[PERF-1023]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>payments</category>
            <category>cleanup</category>
            <category>infrastructure</category>
        </item>
        <item>
            <title><![CDATA[🔄 Now re-enabling: Promise to Pay (Future-dated Payment Commitment)]]></title>
            <link>https://events.indebted.co/blog/2026/07/01/now-re-enabling-promise-to-pay-future-dated-payment-commitment</link>
            <guid>https://events.indebted.co/blog/2026/07/01/now-re-enabling-promise-to-pay-future-dated-payment-commitment</guid>
            <pubDate>Wed, 01 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Following the temporary pause to fix a few issues, we are re-enabling Promise to Pay in production.]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>payments</category>
            <category>portal</category>
            <category>rollout</category>
        </item>
        <item>
            <title><![CDATA[🚢 🏗️ Pre-Charge-Off Account Lifecycle in the Collect API]]></title>
            <link>https://events.indebted.co/blog/2026/07/01/pre-charge-off-account-lifecycle-in-the-collect-api</link>
            <guid>https://events.indebted.co/blog/2026/07/01/pre-charge-off-account-lifecycle-in-the-collect-api</guid>
            <pubDate>Wed, 01 Jul 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[What it is]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>collect-api</category>
            <category>pre-charge-off</category>
            <category>migration</category>
        </item>
        <item>
            <title><![CDATA[🚢 📈 Collect Scheduler for NOAs now live for 25% of customers 🎉]]></title>
            <link>https://events.indebted.co/blog/2026/06/24/collect-scheduler-for-noas-now-live-for-25-of-customers</link>
            <guid>https://events.indebted.co/blog/2026/06/24/collect-scheduler-for-noas-now-live-for-25-of-customers</guid>
            <pubDate>Wed, 24 Jun 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Traditionally, the hardest weekend is the one after a Friday release. Fortunately, this was not the case for the Collect-native NOA scheduler, which performed as expected.]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>collections</category>
            <category>scheduling</category>
            <category>noa</category>
        </item>
        <item>
            <title><![CDATA[🚢 Payment Link Router: rollout complete (now live for all clients, all regions)]]></title>
            <link>https://events.indebted.co/blog/2026/06/23/payment-link-router-rollout-complete</link>
            <guid>https://events.indebted.co/blog/2026/06/23/payment-link-router-rollout-complete</guid>
            <pubDate>Tue, 23 Jun 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[After a clean run on other environments, we've now enabled the router in the final two and biggest regions, Prod (AU) and ProdUS. That completes the rollout: the payment link router is now live in every environment and for every client, including clients with their own custom payment portals (like Tabby). Every payment link in customer comms now flows through the central server-side redirect, with click tracking.]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>payments</category>
            <category>rollout</category>
        </item>
        <item>
            <title><![CDATA[🚢 Secure code store now holds client info: scaling the Payment Link Router without overloading RDS]]></title>
            <link>https://events.indebted.co/blog/2026/06/23/secure-code-store-now-holds-client-info</link>
            <guid>https://events.indebted.co/blog/2026/06/23/secure-code-store-now-holds-client-info</guid>
            <pubDate>Tue, 23 Jun 2026 00:00:00 GMT</pubDate>
            <description><![CDATA[Project//linear.app/indebted/project/payment-link-router-b006cb0ec7fb]]></description>
            <category>announcement</category>
            <category>product</category>
            <category>payments</category>
            <category>performance</category>
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