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    <id>https://events.indebted.co/blog</id>
    <title>InDebted Internal Docs Blog</title>
    <updated>2026-07-24T00:00:00.000Z</updated>
    <generator>https://github.com/jpmonette/feed</generator>
    <link rel="alternate" href="https://events.indebted.co/blog"/>
    <subtitle>InDebted Internal Docs Blog</subtitle>
    <icon>https://events.indebted.co/img/favicon.ico</icon>
    <entry>
        <title type="html"><![CDATA[🚢 ✅ Pre-Charge-Off End-to-End Testing: Transaction Processing Validated]]></title>
        <id>https://events.indebted.co/blog/2026/07/24/pre-charge-off-end-to-end-testing-transaction-processing-validated</id>
        <link href="https://events.indebted.co/blog/2026/07/24/pre-charge-off-end-to-end-testing-transaction-processing-validated"/>
        <updated>2026-07-24T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[https://linear.app/indebted/project/pre-charge-off-end-to-end-testing-ce5e092a3dbd]]></summary>
        <author>
            <name>Daniel Ogliari</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="pre-charge-off" term="pre-charge-off"/>
        <category label="testing" term="testing"/>
        <category label="payments" term="payments"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 Promise to Pay: now live for all clients, all regions]]></title>
        <id>https://events.indebted.co/blog/2026/07/23/promise-to-pay-now-live-for-all-clients-all-regions</id>
        <link href="https://events.indebted.co/blog/2026/07/23/promise-to-pay-now-live-for-all-clients-all-regions"/>
        <updated>2026-07-23T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[What it is]]></summary>
        <author>
            <name>David Kevork</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="payments" term="payments"/>
        <category label="portal" term="portal"/>
        <category label="rollout" term="rollout"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 ✅ Pre-Charge-Off End-to-End Testing: Account Ingestion Validated]]></title>
        <id>https://events.indebted.co/blog/2026/07/22/pre-charge-off-end-to-end-testing-account-ingestion-validated</id>
        <link href="https://events.indebted.co/blog/2026/07/22/pre-charge-off-end-to-end-testing-account-ingestion-validated"/>
        <updated>2026-07-22T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[Project//linear.app/indebted/project/pre-charge-off-end-to-end-testing-ce5e092a3dbd]]></summary>
        <author>
            <name>Daniel Ogliari</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="pre-charge-off" term="pre-charge-off"/>
        <category label="testing" term="testing"/>
        <category label="collect" term="collect"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[Case to Jira replication: AI-created cases open their own tickets]]></title>
        <id>https://events.indebted.co/blog/2026/07/20/case-to-jira-replication-ai-created-cases-open-their-own-tickets</id>
        <link href="https://events.indebted.co/blog/2026/07/20/case-to-jira-replication-ai-created-cases-open-their-own-tickets"/>
        <updated>2026-07-20T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[What it is]]></summary>
        <author>
            <name>David Kevork</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="ai" term="ai"/>
        <category label="case-management" term="case-management"/>
        <category label="disputes" term="disputes"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 ✨ Digital Consent Capture: Agents Now Choose the eSign Recipient]]></title>
        <id>https://events.indebted.co/blog/2026/07/17/digital-consent-capture-agents-now-choose-the-esign-recipient</id>
        <link href="https://events.indebted.co/blog/2026/07/17/digital-consent-capture-agents-now-choose-the-esign-recipient"/>
        <updated>2026-07-17T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[What it is]]></summary>
        <author>
            <name>Fernando Martins</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="rocket" term="rocket"/>
        <category label="consent" term="consent"/>
        <category label="email" term="email"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 📱 Pre-Charge-Off Collection SMS: Template Tagging and Routing]]></title>
        <id>https://events.indebted.co/blog/2026/07/17/pre-charge-off-collection-sms-template-tagging-and-routing</id>
        <link href="https://events.indebted.co/blog/2026/07/17/pre-charge-off-collection-sms-template-tagging-and-routing"/>
        <updated>2026-07-17T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[Collect now supports pre-charge-off collection SMS, the second increment of pre-charge-off communications following last week's email release.]]></summary>
        <author>
            <name>Tom Silvestru</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="pre-charge-off" term="pre-charge-off"/>
        <category label="sms" term="sms"/>
        <category label="fuel" term="fuel"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 🏁 Pre-Charge-Off Support on Collect: Build Complete 🚀🎉🎊🥂]]></title>
        <id>https://events.indebted.co/blog/2026/07/17/pre-charge-off-support-on-collect-build-complete</id>
        <link href="https://events.indebted.co/blog/2026/07/17/pre-charge-off-support-on-collect-build-complete"/>
        <updated>2026-07-17T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[What it is]]></summary>
        <author>
            <name>Daniel Ogliari</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="pre-charge-off" term="pre-charge-off"/>
        <category label="collect" term="collect"/>
        <category label="migration" term="migration"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 📊 Pre-Charge-Off: Reports]]></title>
        <id>https://events.indebted.co/blog/2026/07/16/pre-charge-off-reports</id>
        <link href="https://events.indebted.co/blog/2026/07/16/pre-charge-off-reports"/>
        <updated>2026-07-16T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[What it is]]></summary>
        <author>
            <name>Daniel Ogliari</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="pre-charge-off" term="pre-charge-off"/>
        <category label="reporting" term="reporting"/>
        <category label="collect" term="collect"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 Promise to Pay: live in prod, expanding the rollout]]></title>
        <id>https://events.indebted.co/blog/2026/07/13/promise-to-pay-live-in-prod-expanding-the-rollout</id>
        <link href="https://events.indebted.co/blog/2026/07/13/promise-to-pay-live-in-prod-expanding-the-rollout"/>
        <updated>2026-07-13T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[What it is]]></summary>
        <author>
            <name>David Kevork</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="payments" term="payments"/>
        <category label="portal" term="portal"/>
        <category label="rollout" term="rollout"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 🚀 Payment Attribution: Agent attribution is now live in Rocket]]></title>
        <id>https://events.indebted.co/blog/2026/07/10/payment-attribution-agent-attribution-is-now-live-in-rocket</id>
        <link href="https://events.indebted.co/blog/2026/07/10/payment-attribution-agent-attribution-is-now-live-in-rocket"/>
        <updated>2026-07-10T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[What it is]]></summary>
        <author>
            <name>Daniel Ogliari</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="payments" term="payments"/>
        <category label="rocket" term="rocket"/>
        <category label="payment-portal" term="payment-portal"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 ✉️ Pre-Charge-Off Collection Emails: Template Tagging, Routing, and Correct Amounts]]></title>
        <id>https://events.indebted.co/blog/2026/07/10/pre-charge-off-collection-emails-template-tagging-routing-and-correct-amounts</id>
        <link href="https://events.indebted.co/blog/2026/07/10/pre-charge-off-collection-emails-template-tagging-routing-and-correct-amounts"/>
        <updated>2026-07-10T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[What it is]]></summary>
        <author>
            <name>Tom Silvestru</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="pre-charge-off" term="pre-charge-off"/>
        <category label="email" term="email"/>
        <category label="fuel" term="fuel"/>
        <category label="collect" term="collect"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 🏗️ Pre-Charge-Off: Transactions]]></title>
        <id>https://events.indebted.co/blog/2026/07/10/pre-charge-off-transactions</id>
        <link href="https://events.indebted.co/blog/2026/07/10/pre-charge-off-transactions"/>
        <updated>2026-07-10T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[What it is]]></summary>
        <author>
            <name>Daniel Ogliari</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="pre-charge-off" term="pre-charge-off"/>
        <category label="collect" term="collect"/>
        <category label="payments" term="payments"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 🎯 Payment Attribution: Track where customers come from]]></title>
        <id>https://events.indebted.co/blog/2026/07/08/payment-attribution-track-where-customers-come-from</id>
        <link href="https://events.indebted.co/blog/2026/07/08/payment-attribution-track-where-customers-come-from"/>
        <updated>2026-07-08T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[What it is]]></summary>
        <author>
            <name>Daniel Ogliari</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="payments" term="payments"/>
        <category label="payment-portal" term="payment-portal"/>
        <category label="rocket" term="rocket"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 🏗️ Pre-Charge-Off: Email NOAs]]></title>
        <id>https://events.indebted.co/blog/2026/07/06/pre-charge-off-email-noas</id>
        <link href="https://events.indebted.co/blog/2026/07/06/pre-charge-off-email-noas"/>
        <updated>2026-07-06T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[📎 https://linear.app/indebted/project/pre-charge-off-email-noas-54aa866c75e9]]></summary>
        <author>
            <name>Tom Silvestru</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="pre-charge-off" term="pre-charge-off"/>
        <category label="email" term="email"/>
        <category label="noa" term="noa"/>
        <category label="collect" term="collect"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 🧹 Nuvei payment provider fully decommissioned]]></title>
        <id>https://events.indebted.co/blog/2026/07/03/nuvei-payment-provider-fully-decommissioned</id>
        <link href="https://events.indebted.co/blog/2026/07/03/nuvei-payment-provider-fully-decommissioned"/>
        <updated>2026-07-03T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[PERF-1023]]></summary>
        <author>
            <name>Daniel Ogliari</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="payments" term="payments"/>
        <category label="cleanup" term="cleanup"/>
        <category label="infrastructure" term="infrastructure"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🔄 Now re-enabling: Promise to Pay (Future-dated Payment Commitment)]]></title>
        <id>https://events.indebted.co/blog/2026/07/01/now-re-enabling-promise-to-pay-future-dated-payment-commitment</id>
        <link href="https://events.indebted.co/blog/2026/07/01/now-re-enabling-promise-to-pay-future-dated-payment-commitment"/>
        <updated>2026-07-01T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[Following the temporary pause to fix a few issues, we are re-enabling Promise to Pay in production.]]></summary>
        <author>
            <name>David Kevork</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="payments" term="payments"/>
        <category label="portal" term="portal"/>
        <category label="rollout" term="rollout"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 🏗️ Pre-Charge-Off Account Lifecycle in the Collect API]]></title>
        <id>https://events.indebted.co/blog/2026/07/01/pre-charge-off-account-lifecycle-in-the-collect-api</id>
        <link href="https://events.indebted.co/blog/2026/07/01/pre-charge-off-account-lifecycle-in-the-collect-api"/>
        <updated>2026-07-01T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[What it is]]></summary>
        <author>
            <name>Daniel Ogliari</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="collect-api" term="collect-api"/>
        <category label="pre-charge-off" term="pre-charge-off"/>
        <category label="migration" term="migration"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 📈 Collect Scheduler for NOAs now live for 25% of customers 🎉]]></title>
        <id>https://events.indebted.co/blog/2026/06/24/collect-scheduler-for-noas-now-live-for-25-of-customers</id>
        <link href="https://events.indebted.co/blog/2026/06/24/collect-scheduler-for-noas-now-live-for-25-of-customers"/>
        <updated>2026-06-24T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[Traditionally, the hardest weekend is the one after a Friday release. Fortunately, this was not the case for the Collect-native NOA scheduler, which performed as expected.]]></summary>
        <author>
            <name>Tom Silvestru</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="collections" term="collections"/>
        <category label="scheduling" term="scheduling"/>
        <category label="noa" term="noa"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 Payment Link Router: rollout complete (now live for all clients, all regions)]]></title>
        <id>https://events.indebted.co/blog/2026/06/23/payment-link-router-rollout-complete</id>
        <link href="https://events.indebted.co/blog/2026/06/23/payment-link-router-rollout-complete"/>
        <updated>2026-06-23T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[After a clean run on other environments, we've now enabled the router in the final two and biggest regions, Prod (AU) and ProdUS. That completes the rollout: the payment link router is now live in every environment and for every client, including clients with their own custom payment portals (like Tabby). Every payment link in customer comms now flows through the central server-side redirect, with click tracking.]]></summary>
        <author>
            <name>Daniel Ogliari</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="payments" term="payments"/>
        <category label="rollout" term="rollout"/>
    </entry>
    <entry>
        <title type="html"><![CDATA[🚢 Secure code store now holds client info: scaling the Payment Link Router without overloading RDS]]></title>
        <id>https://events.indebted.co/blog/2026/06/23/secure-code-store-now-holds-client-info</id>
        <link href="https://events.indebted.co/blog/2026/06/23/secure-code-store-now-holds-client-info"/>
        <updated>2026-06-23T00:00:00.000Z</updated>
        <summary type="html"><![CDATA[Project//linear.app/indebted/project/payment-link-router-b006cb0ec7fb]]></summary>
        <author>
            <name>Daniel Ogliari</name>
        </author>
        <category label="announcement" term="announcement"/>
        <category label="product" term="product"/>
        <category label="payments" term="payments"/>
        <category label="performance" term="performance"/>
    </entry>
</feed>